You have to alter the policy settings on the remote machine. Type the following command and press Enter. Step 5: Open an elevated command prompt window with administrative rights. Choose Enabled and click Apply and OK to apply the settings. Step 3: Find Turn Off UDP On Client on the right-hand side. Then, type gpedit.msc and click OK to open Group Policy Editor.Ĭomputer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client Step 1: Press the Windows + R keys together to open Run. Step 3: Right-click your graphics card and choose Update driver. Step 2: Double-click the Display adapters category to view your device. Step 1: Right-click the Start button and select Device Manager. Step 3: Click the Experience tab, then uncheck the Persistent bitmap caching option. Click the drop-down menu to choose the True Colour (24-bit) mode and click Connect. Step 1: Type Remote Desktop Connection in the Search box and click Open. Click the drop-down menu under Display resolution and change it.įix 3: Change the Color Depth of the Remote Session Step 2: Go to System > Display > Scale and layout. Step 1: Press the Windows + I keys together to open the Settings application. Step 2: Find Remote Desktop Services and right-click it to choose Restart. Type services.msc and click OK to open the Services application. Step 1: Press the Windows + R keys together to open the Run box. How to Fix Remote Desktop Black Screen on Windows 11/10 Fix 1: Restart Remote Desktop Services Windows Settings: If you change some Windows settings by accident, it may cause a black screen.GPU Drivers: If the GPU driver settings have been changed, the issue can also appear.Remote Desktop Settings: The changed Remote Desktop settings can cause the black screen issue.This issue may occur after updating Windows. Windows Updates: One of the most possible reasons for remote desktop black screen issues is updating Windows.(HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.Read More Why Does Remote Desktop Have the Black Screenĭo you want to know the reasons for the Remote Desktop Connection black screen issue? The following lists the possible reasons: Besides uninstalling the driver, there is a key “VirtualDisplay” to turn on/off the driver.This should resolve the display issues when remote system is a headless one, i.e.This should resolve the black screen issue when remote system is a headless one.Unfortunately this is the highest resolution we currently support with the driver. The newly created display is with 720P resolution.E.g., if remote system is a headless one, you will have one display if it is dual-monitor system, there will be three. After installing the driver, it will create a virtual display when a remote session is established, named SP-DSP00. Establish a remote session to the computer.Right-click "install_driver64.bat" (for 64-bit OS) or "install_driver.bat" (for 32-bit OS) and run as Administrator. C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\Driver\LciDisplay.On the streamer computer, go to this file path:. Starting from Splashtop Streamer versions later than 3.6.0.0, the workaround outlined below will no longer be available. Please refer to this article for more information: Virtual display However if you see this happens, please try the workarounds below. This is not a common case and for most of the cases we could connect to a headless Windows computer without issue. Or, you see other display issues such as app windows showing blank or improperly, the Windows Start menu displaying tiny.Ĭould also apply if your monitor/display is powered off, or laptop lid is closed, thus simulating a headless computer. It only shows a black screen when you try to establish a remote session to a headless Windows computer.
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